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In this episode of the Platinum Business Break Podcast, I discuss the importance of executing the basics flawlessly and making it easy for customers to do business with you. I share a lot of current statistics on customer satisfaction that illustrate that most companies are failing with the customer. I also share some stats on how world class organizations create raving fans!
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In this episode of the Platinum Business Break Podcast, we discuss the next big thing in skills training. We share compelling information about how...
Big news for anyone who is stressing out about their non-compete agreement - see article below. https://www.ftc.gov/news-events/news/press-releases/2024/04/ftc-announces-rule-banning-noncompetes This episode is sponsored by Platinum Business...
Volume 2 - Episode 3: Leadership During A Crisis Reflecting on the 21st anniversary of September 11, the topic of Leadership During A Crisis...
